00:00 The government of Trivandrum, Medical College Ashutrey,
00:04 often uses the news to talk about the difficulties and struggles of the patients.
00:15 When complaints and complaints are on the verge,
00:19 there will be a regular visit or a light visit by the health ministers.
00:26 From the moment they return, things will go on in a funny way.
00:32 Then it will all be old fashioned.
00:35 It is like saying that the Kerala is a rice field.
00:38 The problems are always increasing there.
00:41 The patients are arriving there in a way that a hospital cannot accommodate.
00:46 When we go there, we can see the crowd there.
00:50 The crowd is as crowded as a festival ground.
00:54 When the people who come with various diseases are filled,
00:58 the problems that occur in any hospital are the same here.
01:02 Ten years ago, when Prakkamburushottaman was the head of the health department,
01:09 the referral community was brought to the Medical College Ashutrey.
01:15 Such a system was brought during his time, during the time of the UDF Ministry.
01:22 The government's directive was that only those who need special treatment
01:26 from district and state hospitals should be referred to the Medical College Ashutrey.
01:33 It was a very practical directive.
01:36 It was a very comforting directive for the patients who are suffering a lot.
01:42 It was a great relief for the patients who have to lie in the valleys
01:46 without even getting a place to lie under the bed.
01:51 Over time, the referral community broke down.
01:56 Over time, it disappeared.
01:59 Later, many ministers came to try this out in various stages.
02:03 But it did not continue permanently.
02:07 Even though it is the largest medical college in the government,
02:11 there is no time for complaints in Thiruvananthapuram Medical College Ashutrey.
02:16 There is always complaint. Every patient who comes there has a complaint.
02:21 The referral regulations do not apply properly.
02:24 That is why they are trying to include patients who are not counted there.
02:28 There are even cases where two or three patients have to lie in the same bed.
02:34 When there are more complications, it is a situation that cannot even be controlled there.
02:40 When the patient and their friends are involved, it is a matter of control.
02:45 No one can control.
02:47 These people are misreading the operations of the hospital.
02:52 The service of doctors and others is also degrading as the number of patients increases.
02:58 Because doctors are not getting the service of doctors according to the patients.
03:02 There are not enough doctors there.
03:04 Thiruvananthapuram is a city with a lot of friendly hospitals in high-tech conditions.
03:09 However, the medical college ashrutrey is the only place that relies on the poor and the poor.
03:16 Not only Thiruvananthapuram, the situation in other government medical colleges is not bad.
03:23 As the number of complaints from patients increases,
03:26 the health minister Veena George visited the medical college ashrutrey last day and explained the situation.
03:32 Many times, Veena George has conducted clinical trials.
03:36 She has found some problems.
03:39 Without hearing or seeing any complaint, Veena George could not go back.
03:45 If the minister comes occasionally, there will be a temporary solution to the situation.
03:51 It is not necessary to come there every day.
03:54 It is good to go there occasionally.
03:57 Not only here, but also in other government hospitals.
04:00 It is not enough to go there occasionally.
04:02 There should be a solution to the complaints of patients.
04:06 The minister's message should be clear here.
04:09 The situation where patients have to buy medicines from outside should be avoided in medical colleges.
04:15 For the patients and their families to get the necessary medical facilities and services,
04:22 there should be a solution.
04:26 The minister has instructed to form a unified system for such things.
04:32 The minister's advice is not enough.
04:34 Anyone can be instructed.
04:38 The system should be run.
04:42 The referral system should be run efficiently.
04:46 The senior officials should be checked occasionally to see if it is functioning properly.
04:51 The repair of the damaged medical equipment should be done occasionally.
04:58 Government institutions should not be changed for personal gain.
05:02 The board of Dharma Ashwathri should be stopped from changing the system for personal gain.
05:08 This is what is happening here.
05:10 This is not only happening in Trivandrum.
05:12 It is happening in many government hospitals in Samsan.
05:16 Doctors are sending their patients to other hospitals.
05:23 Many services are being denied even the fees.
05:27 Not only that, they have to pay the fees.
05:30 Patients have the right to get the services they are entitled to.
05:34 The government should be giving them that right.
05:37 When Veena George became the Minister of Health,
05:39 people in Kerala had high hopes.
05:42 Two years later, the same hope is fading away.