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  • 3 months ago
Artificial intelligence is already changing workplaces, public services and online life. The question now is how far it should go, and how quickly safeguards can keep up.
Transcript
00:00AI is already changing how people work.
00:04Robotics could take that further,
00:06moving intelligent systems from screens into workplaces, services and homes.
00:12Experts say the gains could be significant,
00:14but also so could be the disruption.
00:17For many people, the first impact may be jobs.
00:20The bigger question is whether safeguards can keep pace.
00:24What we've got to do is put this in perspective.
00:27AI, artificial intelligence, if you will,
00:30is the latest development of supercomputers,
00:33insofar as that we've got these chips which can do incredible things.
00:37Of course, chip technology is a fine art
00:41and, of course, it's always about doing repetitive tasks over and over again.
00:45Of course, this is what computers were originally meant to do
00:48and to make our lives easier.
00:50Of course, we have access to the Internet,
00:52which gives us the ability to do all sorts of things
00:55that we would have had to have gone onto the high street,
00:57for instance, booking a holiday,
00:59buying our shopping, going for clothes.
01:02You name it, we can do it online.
01:03So, of course, thus far, it's been good.
01:06The AI comparison with the Industrial Revolution is about scale.
01:11AI can already perform tasks linked to writing, coding, analysis,
01:16design and administration.
01:19Robotics adds physical work from manufacturing and logistics
01:22to care support and agriculture.
01:25That does not mean every job disappears,
01:27but it could change the tasks people do,
01:30the skills employers need and the types of work available.
01:34The next part of this technological revolution,
01:38if I put it like that,
01:40is that it may start to take over tasks
01:43that hitherto were not possible.
01:46I'm talking about white-coloured tasks.
01:47So, if you go into a modern factory, for instance,
01:50it's very different to what you'd have seen, say, 50 years ago,
01:54which would have been lots of human beings doing lots of tasks,
01:57albeit using machines to aid them.
02:00Now, of course, by and large,
02:01you go into a car production facility,
02:04which I've been to in recent years,
02:06and you see very few human beings.
02:08Everything is done by the computers,
02:10which bring the goods there.
02:12That's all well and good.
02:13But, of course, if we can get AI to start thinking for themselves,
02:17that's what the view is,
02:19that this will eventually reach its zenith
02:22when the machines can think like us
02:24and have the same emotions and creativity.
02:28Maybe then, of course,
02:29you don't need human beings in the process.
02:31And, indeed, the pinnacle, if you like, of this
02:36is that you don't need human beings at all.
02:39Safeguarding is a major question.
02:41Current AI systems can make mistakes,
02:44invent information, reproduce bias,
02:46and be misused for fraud or cyber attacks.
02:50If those systems are connected to robots,
02:52the consequences could move into physical spaces.
02:56Supporters say strong testing
02:58can make the technology safer and more useful.
03:01Critics argue that regulation, accountability,
03:04and human override need to be built in
03:07before advanced systems are widely deployed.
03:10And, of course, there is a sort of view,
03:12and this is very much the sort of the apocalyptic view,
03:14and, of course, we sort of saw this many, many years ago
03:17in the likes of the Terminator film,
03:19where the machines can think about themselves,
03:20and, of course, we become the sort of servants
03:22to the machines,
03:23and, indeed, that the machines take over.
03:25Now, all this is really fanciful at this moment in time,
03:29but, nonetheless, there are many sort of serious thinkers
03:32and academics who are starting to say
03:34that we've got to be very careful with
03:35where we're going in terms of this technology,
03:37but it's much more difficult to see
03:39where the positive benefits will be,
03:41and I think the sort of fear is
03:43that we'll have greater unemployment,
03:45and, of course, the difficulty then
03:46is if you have fewer people in employment,
03:48who's going to pay the taxes
03:50and whatever else that we sort of spend our money on,
03:53but the sort of revenue that sort of comes in,
03:55and, of course, what you're also going to have
03:57in likelihood is a sort of fewer number
03:59of the sort of human beings,
04:02probably a handful of individuals
04:03who control the capital wealth,
04:05so really interesting economic arguments,
04:07but, of course, when the sort of that capital
04:11and, indeed, that intellectual firepower,
04:13because that's what it is,
04:14is concentrated in the hands of a few,
04:16then, of course, it can make those people
04:17sort of very, you know, become demagogues
04:20and tyrants if they sort of so wish,
04:22so it's a really dangerous sort of trend,
04:24and I think the sort of the morality of all this
04:26has got to be sort of carefully thought through
04:28and maybe regulated,
04:30but, of course, as soon as you mention the R word,
04:32then, of course, people start to sort of
04:33become very fearful that you're putting constraints
04:36on the sort of the, you know,
04:37the intellectual quest that this has taken us on,
04:40and, again, I come back to sort of the view
04:42that computers have been, by and large,
04:44really good for us,
04:44and, of course, they give us a lot more choice
04:46and ability to seek out bargains,
04:48but, of course, we've got to be careful
04:49where it takes us to eventually.
04:52The debate is not only about whether robots
04:55could one day outthink humans,
04:57it's about how quickly AI and robotics
04:59may reshape work, services, and everyday life.
05:03The next test is whether governments, employers,
05:06and regulators can manage the benefits
05:08without leaving workers, communities,
05:10and safety protections behind.
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