00:00Out of the HCA's.
00:01We're not training you to work in the laundry room.
00:03I'm sorry, I thought...
00:05No, you didn't think.
00:06You are a fourth-year medical student, for heaven's sake,
00:08and for once in your life, try and behave like one.
00:13Honestly.
00:21Excuse me.
00:22Yes.
00:24Oh, it's Jacob's glamorous step-granny.
00:26Yeah.
00:27He left his food behind.
00:28I just brought it in for him.
00:29I'll pass it on.
00:30Yeah, well, I'm here.
00:31Can I have a word, please?
00:32I'm actually on my way to a meeting.
00:33Yeah, Jacob's actually really stressed after yesterday.
00:36Probably shouldn't be in work today.
00:38I know.
00:39I've told him to take things easy.
00:40Oh, have you?
00:41Weird, cos it didn't sound like that just then.
00:44I'm not following you.
00:45The way you just spoke to him?
00:46The way I just spoke...
00:47Sorry, I'm honestly not sure...
00:48You think because you've got a few letters after your name,
00:50you can treat him like your own personal punch bag?
00:54I think there's clearly been some kind of misunderstanding.
00:56No.
00:57I know exactly what's going on here.
01:00And if you're looking for a fight, you've met your match.
01:04Any new...
01:05He's under.
01:06Most of our students feel under pressure.
01:08Right, and how many of them are married to someone with a life limit and illness
01:11and a baby on the way?
01:12Well, we do have staff support services in place.
01:15I don't think it's the job that's the problem.
01:17I think it's you.
01:18Mrs. Sugden?
01:19It's Pollard.
01:20Mrs. Pollard?
01:22I'm sure I don't need to remind you this is a place of work.
01:24And I do have a job to do so, if you'll excuse me.
01:27He's been here before, you know.
01:29Power mad women exploiting him.
01:31I'm sorry.
01:32What's happened in your life that's made you want to destroy other people's?
01:35I can assure you that Jacob's failings are purely related to poor performance on the job.
01:39Yeah, right.
01:40And I train unicorns for a living.
01:43I know a bully when I see one and I'm not scared to call it out.
01:46Are you aware that he broke a dying man's ribs?
01:50That he gave a woman an incorrect diagnosis?
01:52Do you need me to go on?
01:53Well, that's not the point.
01:54Oh, it's very much the point, Mrs. Pollard.
01:57Right, well, I'm not saying that he's perfect.
01:59I'm just trying to explain to you that there's extenuating circumstances.
02:02Medicine is a demanding discipline.
02:04If Jacob can't handle it, there's a very simple solution.
02:08Withdraw from the course.
02:09But obviously, I'm not suggesting that.
02:11I think it's time you left.
02:13Before you get him into even more trouble.
02:20Can I grab you a minute?
02:22Er, yeah, sure.
02:30I've just had a visitor.
02:32Your grandad's wife.
02:34What, Kerry?
02:35What was she doing here?
02:38Apparently, I've been bullying you.
02:41Oh, my God, no.
02:43That has not come from me, I swear.
02:44Because if you feel that there's something I've done wrong...
02:47No!
02:48No, no, no, no.
02:49Absolutely not.
02:50That's a relief.
02:51After everything I've done for you.
02:52Honestly, she must have just got the wrong end of the stick.
02:55I'm hard on people because I care, Jacob.
02:58I know.
02:59I know you do.
03:01I'm really sorry.
03:02Oh, there's no need to apologise.
03:04I know what pressure you students are under.
03:06In fact, why don't you go home early this evening?
03:09Think about it.
03:10Take some time out.
03:11I don't want to leave everyone in the lurch.
03:13I'm sure Rich will cover.
03:15OK.
03:16Hello.
03:23You take care now.
03:25Bye-bye.
03:25Bye-bye.
03:25Bye-bye.
03:25Bye-bye.
03:26Bye-bye.
03:27Bye-bye.
03:27Bye-bye.
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