00:00Good morning, Honourable Highness.
00:02Good morning, Rachel.
00:03Morning, Suzanne.
00:07After the first lockdown, do you think now, in this lockdown we're in now, do you think,
00:14I mean, I know the cases are going up and the calls are coming in,
00:18but do you see a sign of improvement in the way that people are reporting it?
00:24One of the things that Rachel and the other Safe Lives pioneers were talking about
00:28right at the start of the first lockdown is how do we open up new spaces for people to access
00:34support?
00:35And from there came the Ask for Annie scheme, which is now in over two and a half thousand
00:41Boots stores, over 200 independent pharmacies, you know, all of those places opening up their doors,
00:50training their teams to be able to just have an initial conversation with somebody.
00:55So when you go into Boots and you've asked for Annie, are you taken into a room by a person
01:01and sat down and then you can discuss?
01:05So they will make a space available and to be able to make phone calls, to get access to information
01:13and to do that out of view of the rest of the shop.
01:16Well, it was this Rachel's idea.
01:19Well, it was my code word.
01:22I mean, it's pure brilliance because it's, it's so simple, yet it's so effective.
01:29We know 20 people have accessed the safe space and used the code word Annie since it's been launched,
01:36which is amazing.
01:38It's nearly, it's nearly one person every day since the scheme started.
01:41That's people from different backgrounds, different demographics, feeling like this is a safe way
01:47for them to get support.
01:49One of the women who's used the scheme already had been in an abusive situation for 20 years
01:55and now she's in a place of safety.
01:57So it's a simple thing.
01:59It's a really simple thing, but it can change people's lives.
02:02For me, being in an 18 year domestic abusive relationship, I was always exploring ways out,
02:09but not really knowing which way to turn.
02:12You have been such a wonderful spokesman because, you know, you've suffered this terrible abuse,
02:18but yet you're prepared to get up and talk about it.
02:21And I think, you know, that is what is needed.
02:24I think you would have an army of Rachel's really coming.
02:28I don't think my husband would be very happy about that.
02:33Well, I was quite enough.
02:36But I think there's something really special about survivors supporting survivors.
02:42And I think those ways of starting and continuing the conversation, you know,
02:47they're spreading and they're opening up.
02:49And this is the way we'll end domestic abuse.
02:51I'm convinced of it.
02:52My heart is well and truly in it.
02:54So I'd really like to do anything.
02:58Thank you so much, ma'am.
03:01We know how heartfelt that is.
03:03And it means so much to so many people.
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