00:02Lighting up the local park in memory of Lily Hooper.
00:06The small community of Oakdale marking a young life that's ended too soon.
00:11Absolutely devastated and heartbroken.
00:14I've rarely seen such an outpouring of grief from our community.
00:18It's been a really rough 24 hours.
00:21Lily Hooper's body was finally retrieved from Natai National Park
00:25in the Southern Highlands overnight, eight days after she left home for a hike.
00:31Flags are at half-mast across the region as local shops sell stickers
00:35to raise money for her family.
00:38Everyone's very heartbroken.
00:40Even if we didn't know Lily, it's affected everybody.
00:44Online tributes are flowing in for the 18-year-old
00:47who's being remembered as a vibrant, active, caring and lovely person
00:52who had a positive impact on everybody around her.
00:55An investigation will probe the devastating miscommunication
00:59in which Lily's family was mistakenly told she was alive,
01:04the incorrect news reaching the state parliament and the nation
01:07before the truth emerged.
01:09There will be a review of what happened, a review of the policy,
01:13certainly a review of communication.
01:14We want to make sure this doesn't happen again.
01:16The investigation will consider whether a police code
01:19assigned to the case played a part.
01:22In this case there was a code that was applied
01:25and not unusual in that sort of terrain to have broken communications.
01:30The Premier says he'll apologise to the family in person
01:34when they're ready.
01:35I'm also absolutely devastated and profoundly sorry
01:39that anything I said may have added to the grief
01:42that that family has gone through.
01:44A family and a community united in grief.
01:47It is a crime which is the protection of the folks,
01:48it is the one who was killed and it is agemony
01:48At the same time, it is the one who is sick above all of them.
01:49It is the one who is sick above all of them.
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