00:00Do you have an interest in social media?
00:02Not even a little bit. Look, I'm an investigative reporter,
00:05and that guy and this company are playing an unprecedented role in our lives.
00:09Start with a gentle nod to show engagement.
00:12Yeah, not so much, a little softer.
00:16Yeah.
00:18This is the journal's new Facebook detective.
00:21He's not looking for trouble, he's hunting for it.
00:24You can't use my name and this is all off the record.
00:26What would you like to talk about?
00:27I ran classifiers on political groups where 30% of content hits multiple risk factors.
00:32Hang on, I don't understand what you're saying.
00:33Aren't you a tech reporter?
00:34Ish.
00:35Ish?
00:37I just want to be clear.
00:39You love your work?
00:39Yes.
00:41Connecting people, it's a virtuous mission.
00:43Because some people are awkward.
00:45They get to be their best self when they're alone at their keyboard.
00:48So what's the problem?
00:49Something changed.
00:50I wanted to find out who radicalized my friend.
00:56And?
00:57We did.
00:59Facebook wants you to stay on the site for as long as possible.
01:03And two years ago, the algorithm was changed.
01:05Wait, Mark, we're trying to address hate speech and we're going to amplify and turbocharge it.
01:12The debate is over.
01:14It's sacrilege, it's sacrilege, it's sacrilege!
01:16Why haven't you printed it?
01:17Because you didn't give me a story, you told me a story.
01:19Why, you're useless?
01:20It's not the first time I've heard that.
01:22I want the internal documents.
01:24I want proof.
01:25She's going to get sued into small pieces.
01:27We have 102 hours to get everything.
01:30Evidence of drug cartels.
01:32And a study that hasn't been made public on Instagram and teen mental health.
01:36He has a source.
01:38He won't give me his name, but he works here.
01:40Did you know this was happening?
01:42I want the big story and then I want the bigger story.
01:45I promise these sources they are going to be safe.
01:47With each new file she opens, she's creating a footprint.
01:50How hard is it to get powerful people to change something they're doing?
01:54You have to cause pain, you have to make it hurt.
01:58Enough!
01:59People can post what they want.
02:01We're not the ref, we're the public square.
02:02Are you crazy?
02:03You're like a crossing guard standing in front of a school,
02:05but you're not doing anything with your arms.
02:07So the cars are just plowing down the children.
02:13You know what you wrote in that girl's life?
02:15She's going to be fine.
02:16No, she won't be.
02:19No, I won't be.
02:20Oh, God!
02:24And?
02:29Oh!
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