00:00People dealing with debt or paying for home improvements could get protection under new
00:05government plans.
00:07Prime Minister Andy Burnham has announced bailiffs in England and Wales will need accreditation
00:12from the Enforcement Conduct Board or work for an accredited company to obtain or renew
00:18certificates.
00:19The government says this will bring standards and an independent complaints process.
00:24An approved scheme is due to start next month, while a payment service will let customers
00:29release money in stages as work reaches milestones.
00:33This comes in order to help households choose trusted builders and tradespeople.
00:38The measures aim to protect people from unfair treatment while supporting businesses.
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