00:00Think about it for a moment. How many times have you had to stand in line to pay your energy bill or wanted to
00:04Check your consumption and didn't know how to do it?
00:07This is over. With NEL's private area, you manage your energy service from home 24 hours a day.
00:13No lines and no hassle.
00:20Registering is very easy. Just go to www.enel.com.co and click on the "Register here" button.
00:28on the right side,
00:28and follow four simple steps.
00:30First, enter document type and number, email address and/or mobile phone number.
00:34Second, click the Consult button.
00:37Third, follow the instructions for user creation.
00:39And fourth, if you qualify immediately, you will receive a message on your cell phone with the code
00:45verification,
00:45followed by an email to activate the profile.
00:48To access all the benefits, remember to link your energy supply to your account number and details.
00:54meter or transformer number that appears on the bill.
00:57Through this digital space available on the Enel Lientes Colombia website and app,
01:03You will be able to securely download and pay your bill, view your current bill and your consumption history.
01:09the last 12 months,
01:11Sign up for virtual billing so that invoices arrive directly to your email address.
01:15Report and track failures and make requests, petitions or claims.
01:20For example, paying your bill is very simple and secure.
01:24Simply log in with your username and password on the Enel website or app and follow these steps
01:29three steps.
01:30First, select the energy account you wish to pay, verify the amount in the "About my account" section, and then...
01:36Click on the pay here button.
01:37Second, choose your preferred payment method, which can be PSE or the Bancolombia button.
01:42Third, to finish, you will need to fill in the information and follow the instructions to complete the payment process with your
01:48banking institution.
01:49In this way, Enel gives you total control over your energy service.
01:53It allows you to save time, avoid travel, keep all your information organized, and resolve your needs quickly and securely.
02:01Because you have control of your energy, and it starts today in the Enel private zone.
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