00:01Certainly for people who were already struggling, this latest announcement is going to mean
00:08some pretty tough decisions moving forward.
00:12I'm also thinking about those people who perhaps were just making ends meet, were just making
00:19sure that they were staying on top of their bills and their debts.
00:23This decision could potentially push those people over the edge and into financial hardship.
00:28Some of the surprising people who are reaching out to us are people who are employed.
00:36So we've got roughly 40% of people contacting us at the National Debt Helpline who are in
00:43some kind of paid employment, whether that be part-time or full-time.
00:48So what we're seeing is employment is not necessarily the protective factor that it used to be.
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