00:00Hi there.
00:01You might remember us as the friendly animal control officers
00:03that helped you with Barkley yesterday.
00:04Yeah, of course.
00:06Is everything OK?
00:07Yes.
00:07We just wanted to swing by and see how Barkley is doing.
00:10Barkley's fine.
00:11Great.
00:11Well, we take customer satisfaction very seriously at animal control,
00:15so please let us know if there's anything else we can do.
00:18Ah, OK.
00:19You're here because of my review.
00:21Listen, I know my partner's a bit of an acquired taste,
00:24like blue cheese or no-show socks.
00:27Actually, I didn't dig you guys because of him.
00:30It was you.
00:32Me?
00:33Mm-hmm.
00:34This is why I get out of bed in the morning.
00:36Please continue, Julie, and really, you can't be too harsh.
00:40OK.
00:40Well, take a look.
00:47Oh.
00:48Yeah.
00:49Oh, my lord, I'm a monster.
00:50I'd like to apologize for my revolting partner.
00:53Step one, accountability.
00:55Let's rewatch that clip and drink it in together.
00:59Gladly.
01:01Can you turn it up?
01:02I'm gonna cry.
01:04Gather round, everyone.
01:06Gather round.
01:07Why is Shred standing on a desk?
01:09Oh, it's funny you should bring up accountability.
01:11I didn't.
01:12Oh, Shred did while he was lecturing me about teamwork.
01:14So, just like in his snowboarding days,
01:17our humble little truck has a new policy.
01:19Now, he will publicly explain his failures.
01:22Everyone, the bad review was not Frank's fault.
01:27It was mine.
01:28What?
01:29In full view of a security camera, I, Frederick Taylor, air hanked into Julie S's avian spa.
01:36You what and her what?
01:37A ring video of the incident is now on all your phones.
01:45Ew.
01:46It's not pretty.
01:48It's not nice.
01:49I wasn't even aware that I do it.
01:50Some of us are aware.
01:51Very aware.
01:52You are killing me, babe.
01:54I'm citizens are.
01:55On a personal note, this has been a real wake-up call.
01:58I didn't realize I was such a repugnant menace to the public,
02:00and I've decided to formally offer my resignation.
02:03Mmm.
02:03Not necessary, but I do believe this calls for a wholesale reevaluation of Frank.
02:08Turns out, he's an angel.
02:10A big, strong millennial angel.
02:12Okay, none of this helps our situation.
02:14Our board remains unchanged.
02:16Whoa.
02:17Rad graphics.
02:18Dagnammit, Walt.
02:19Where did you get that bottle?
02:21Pax Romana.
02:22Did a whole thing in the gym.
02:23Oh, cool.
02:24Okay.
02:25Fear not.
02:26While F'snot Fitzgerald was busy cleaning himself up,
02:29I convinced Julie to change her review.
02:32She will be resubmitting a rave shortly.
02:35So, turns out, I'm a hero.
02:38A parade would be too much, but I think a cake would be too little.
02:43Yep.
02:44Got it.