00:00Excuse me, there's something wrong with my new shoes.
00:02Oh no, what's the problem?
00:04They're two different sizes.
00:06Really?
00:07Let me see.
00:08Look, this one is size 38 and this one is 40.
00:12That's strange.
00:14Did you buy them here?
00:15Yes, yesterday.
00:17Do you have the receipt?
00:19Of course, here you go.
00:24Just a moment.
00:25Can I get a new pair?
00:28Absolutely, but wait.
00:31What is it?
00:33I think I know what happened.
00:36Tell me.
00:37Another customer came back this morning.
00:40And?
00:41She has the other two shoes.
00:44You're kidding.
00:45Apparently, someone mixed up the boxes.
00:48So she's walking around with my other shoe?
00:51Not anymore.
00:52She left it here.
00:54Great.
00:55Now can I finally have a matching pair?