00:00Meet technology consultant Richard Skellert.
00:03And now, meet Digital Richard, his digital twin.
00:08My job is to amplify Richard's original intelligence.
00:12I help Richard and his team learn faster, see connections and solve bigger problems.
00:17Human Richard has been collecting loads of his data for the last four years.
00:21He has granted access to his photos, bank accounts and emails to his digital twin.
00:25With AI tools like Claude or ChatGPT, he feeds them into Digital Richard.
00:32Every single meeting, Digital Richard is in the room, recorded.
00:37So it comes in as an input.
00:40So all these inputs, therefore, they're growing each day.
00:44It's like a wave, it's going off and getting bigger each day.
00:49Colleagues and clients can chat with Digital Richard, while a master copy sits securely
00:53offline.
00:54But the digital twin cannot make decisions independently.
00:59Digital Richard cannot go off and do anything without Human Richard.
01:04So I set the guardrails, I set the governance.
01:07Richard owns me.
01:09He decides what I learn, what I'm allowed to do and which decisions need his approval.
01:14I can challenge his thinking, but I cannot take his place.
01:18Every employee in Richard Skellert's company is offered a digital twin.
01:21The result, he says, has been an enormous increase in productivity.
01:25The digital twins are fast, are never sick and work around the clock.
01:29Richard and his colleagues can use their time for other tasks that require a human touch.
01:33It's a really fantastic idea.
01:35It's a trend that's accelerating very, very fast.
01:38You might have seen Mark Zuckerberg is using his own digital twin.
01:43And I know of many, many, many business leaders.
01:47But the kings haven't been all worked out yet.
01:49But, for example, who owns your digital twin?
01:53What can this digital person's sort of output be used for?
01:59So can it be used after the employee departs?
02:03If the employee joins a competitor, can that digital person be still used by the parent company?
02:09Richard Skellert thinks that each employee owns their twin.
02:13And that companies would need to pay a fee if they continue to use it, in case the employee leaves
02:18the company.
02:20He also wouldn't want his digital twin to stand in for him as a dad.
02:24But when he's not around, his 11-year-old son Ben is allowed to use digital Richard to help with
02:29his maths homework.
02:35Do I trust digital Richard to speak to my children? Yes, I do.
02:39Because it's me. It's an extension of me. It's not artificial intelligence. It's my original intelligence.
02:44So I do trust it.
02:46Well, I guess I don't love him in the same way, because I can physically have my dad and I
02:51can hug him and do whatever I want to him, because he's my dad.
02:55But with digital Richard, he's more like to help me all the time.
02:59Richard Skellert is not afraid that his digital twin could replace him.
03:03For him, the human always remains at the center.
03:06Well done!
