00:00You know that in Japan, when a train arrives late, it is an extremely rare event, but when it happens,
00:04they take it very seriously, as the train conductors personally apologize to each and every passenger and refund your money.
00:10But that's not the best part.
00:11If the delay is more than five minutes, every passenger is given a certificate stating that the train was delayed,
00:16so you can show it to your boss or your school to prove that it wasn't your fault for arriving
00:20late, saving you the embarrassment of having to make an excuse.