00:00Drivers will get rights to challenge private parking charges under a brand new code being laid out before Parliament.
00:08The rules allow five minutes to decide whether to park and ten minutes to leave after a paid session.
00:15Charges should be cancelled on appeal for mistakes or events outside a driver's control, including breakdowns and faulty ticket machines.
00:23Minor errors, such as entering the wrong registration, will carry a maximum charge of £20 on appeal.
00:31The cap stays at £100.
00:34Parking operators that break the rules risk losing access to DVLA data.
00:39Motoring groups welcome the changes, but say debt recovery fees still need attention.
