00:00 My name's Ruth, I'm the manager of Create. We received a letter on Saturday from an anonymous
00:11 person wishing the shop to close. It's really been quite disheartening and upsetting to
00:20 receive a letter like this, but we've definitely turned a negative into a positive and the
00:27 response that we've had from people locally and all over has just been incredible. We've
00:34 had people from America message, we've had online orders which we don't even do. It's
00:41 just been incredible. So, you know, for us as a charity it's just been fantastic. We're
00:48 really looking forward to having the students starting in two weeks' time. They're going
00:52 to be learning retail experience, working in the shop and it's just going to be really