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00:00In this last part of our topic, I want to take the next few minutes to share
00:17An important point in leadership, which we often overlook, but which can generate problems for us.
00:23We can grow a lot if we know how to ask questions and listen to understand our mistakes and weaknesses.
00:30during the management process. I will share brief but equally important points.
00:38So I invite you to take note and I sincerely hope that you will put them into practice.
00:43by exercising your leadership wherever you are.
00:47I've talked a lot about focusing on what you're passionate about, what can generate growth for you.
00:55In every aspect, you gain a lot as a human being: self-esteem, character, passion for
01:02to carry out the projects, etc. However, this process, self-esteem, could grow too much
01:11To put it simply. And the leader can fall into certain errors that ultimately
01:18This will generate maximum tension, because all of his collaborators are watching him, and more.
01:26Even when a leader makes a mistake and refuses to acknowledge it, it can cause harm.
01:32major and irreparable. That's why I'm sharing the following recommendations with you, my dear brother.
01:39so that you can become a better leader, even when mistakes occur that you anticipate.
01:46I'm telling you, they're going to exist. First, we have to acknowledge our own mistakes and weaknesses.
01:54You're a leader, you're going to make mistakes, and you have to correct them quickly. Personally, I do practically every time.
02:01I delegate tasks, make decisions, and assign projects. When collaborators came to
02:08To present their progress, I first observed and strongly questioned why it hadn't been done as planned.
02:15I had asked. I struggled to realize the mistake I was making. I wasn't communicating the
02:24I ordered it, and I certainly wasn't making sure it would be well received. It's very easy.
02:30Blame the people. However, dear leader, when you receive the requested work from your people
02:36And if it's not what you expected, ask yourself first if you communicated clearly and if people understood.
02:44Okay. Perhaps we're talking about a mistake caused by a weakness in the leader.
02:50Lack of communication. I urge you to acknowledge your mistake. Remember, if you don't acknowledge it in time,
02:59The problem could be enormous. A second recommendation. After accepting that we have
03:06Mistakes must be channeled as part of the price paid for growth in the leader.
03:13Turn the page. But make corrections. Remember a principle I shared in previous topics
03:21Previous results. There are no failures, only different results. If you are not achieving the results
03:28With your people, we'll have to change the way we do things. This is never over, my esteemed leader.
03:35Mistakes are part of life. Nothing is perfect. And that includes me. As an example of this,
03:43I can tell you that a few weeks ago I established a daily follow-up meeting
03:48in the commercial activities of my colleagues. I am new to the area and
03:55I assumed, wrongly on my part, that everyone perfectly understood what I was talking about.
04:01Of the actions I asked them to take, nothing was happening. Of course, this made me feel...
04:08annoyance, but after investigating, I realized that even if I spoke to them in Spanish,
04:14Not everyone was trained in what I was asking of them. So I acknowledged my mistake in taking something for granted.
04:22which they didn't have. I changed my strategy and decided to support them with training and offer them sessions
04:29one by one to be able to clarify things for them according to the progress I saw in them.
04:35The third recommendation is to insist on learning from mistakes. Those who try to avoid failure
04:43They never learn at all costs and end up repeating the same mistakes over and over again. But those who
04:51They are willing to learn from their failures and never have to repeat them. This last paragraph,
04:59If necessary, please write it down and never forget it. It's very painful for a leader to avoid
05:07Failure. We think we're doing everything right. Here I'll digress and comment. It's a lack of humility.
05:15Absolutely. In my professional experience, I've had two failures due to not recognizing opportunities in time.
05:23It shaped my mistake. It hurt me deeply, and with the support of my wife, who knows me perfectly as a person
05:30human, made me see the mistake I had made and therefore my growth as a leader had
05:37stagnated. It was three years that God showed me how to grow again, learning from my mistakes that
05:45I certainly didn't allow myself to see them, due to pride and a lack of humility. After
05:53This experience brought clarity to my life, and I understood that in order to grow, one needs...
06:00Mistakes, falls. That's where you gain wisdom and the best growth as a human being.
06:08A fourth recommendation. Let's ask ourselves, as leaders, what are we forgetting or what are we failing to do?
06:18Often, when we are immersed in our project or task, we are so intense in the
06:24Actions. We act according to common sense, based on experience and knowledge.
06:32However, we must have the humility to stop and think. What are we failing to do? What are we
06:41Forgetting? It's very common that when the results aren't what we expected, we can fall into the temptation of
06:48Looking for someone to blame. That's when we need to reflect, analyze, and ask ourselves this question, since many of
06:58Things can escape our sight, and the very intensity of our actions prevents us from seeing.
07:05Something that might seem very obvious. I often use this question with my team of collaborators.
07:12It helps us anticipate and cover all possible options. Even my esteemed leader would add one.
07:22A second additional question to this one: What are we doing? Are we doing it well? Ask these two questions.
07:29You will constantly ask questions in your projects and with your collaborators to maintain focus on what
07:36main and to achieve the result you're looking for. Remember, there are two questions. What are we
07:43Forgetting? What are we doing? What are we doing wrong? The value of asking oneself lies
07:52to stop and think, to change if necessary. Fifth recommendation is to grant permission to offer
08:03resistance from the people around us. This point is important because many
08:09As leaders, we can fall into the temptation of feeling very knowledgeable about the subject and having the experience
08:16enough to make the necessary decisions and take the necessary initiatives. Dear leader, it is important to make
08:25The point of view of our people, listening to the ideas, proposals or improvements they are observing.
08:33This is an important moment for them to feel part of the project. Moreover, the leader promotes the
08:40development. In many cases, these ideas of our people may be contrary to mine, therefore
08:49They generate resistance. That's when the leader must put into practice active listening, discernment, and action.
08:57On one hand, their point of view, if that of our people brings us greater benefits and therefore better
09:04results. I've put it into practice in my work for years. Having at least two colleagues who have
09:12I gave them complete confidence to speak to me directly, without the barrier of me being the boss. In other words, I authorized them to tell me
09:21What they often observe about my management style with the rest of the team is where I've received the best feedback.
09:28lessons and also the best ideas to implement them in the organization where I am responsible.
09:36Don't be afraid to do this exercise with people who are confident enough to express an idea, even if they are
09:45Completely different from yours. These are the people who will help you grow the most as a human being and a leader.
09:54Finally, I'm sharing the following questions for you to reflect on and write down in your notebook.
10:02What conclusions do you reach? What is my attitude toward mistakes? Are we acknowledging our mistakes?
10:11Are we getting the best ideas from our subordinates or collaborators?
10:18Why share these final recommendations after discussing the need for this approach?
10:24of the leader? In working in their area of greatest strength? Because it is necessary that the leader never lose
10:32the floor, as we say later. Definitely, when the leader sees positive results, when things are working out,
10:41We can make very hasty decisions, often omitting those things that have helped us grow.
10:48So, my dear leader, it is your strengths and actions focused on what matters that will give you
10:55The results. But during your process, keep it simple. These last recommendations
11:03I'm sharing these with you, so don't forget to put them into practice. Until next time. God bless you.
11:18Thank you!