00:00thirteen-year-old martha mills developed sepsis while under the care of king's college hospital nhs foundation trust in south
00:09london in twenty twenty one with a coroner ruling she would have survived if medics had transferred her to intensive
00:17care earlier
00:18her parents marope mills and paul lady have said their concerns about her deteriorating condition were repeatedly dismissed under the
00:28new plan the nhs will extend martha's rule which is already being rolled out across all impatient wards it means
00:36patients loved ones and staff in busy a and e departments will be able to call a dedicated phone number
00:43to trigger an urgent review if a patient's condition is deteriorating
00:48and they think their concerns are not being listened to the phased rollouts will be completed by march twenty twenty
00:56eight a pilot and seven trusts has already tested whether martha's rule could work safely in a and e during
01:05an eight month pilot sixty nine calls were made to martha's rule phone numbers with some patients going on to
01:13have urgent surgery or being transferred to intensive care according to
01:18nhs england in january a report found the uk could be behind countries such as norway switzerland japan spain and
01:26italy when it comes to patient safety
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