00:00Good morning everyone. It is a pleasure to be here today alongside friends and
00:06partners as we celebrate a major victory for the working people who call New York
00:12City home. The largest enforcement action in New York City history. I want to
00:18acknowledge that we have leaders here both inside and outside of city
00:22government. We have our deputy mayor for economic justice Julie Sue. We we have
00:27our commissioner of the Department of Consumer and Worker Protection Sam
00:30Levine. We have you heard from our deputy mayor about the importance of the
00:39Workers' Justice Project in both this work and all that will come from it. We
00:43are proud to have Ligia Hualpa the executive director of the Workers'
00:47Justice Project. We also have Rosendo Takam one of the first deliveries that's
00:54to file a complaint with DCWP about his experience and I want to thank you will
01:00see here city council members who have been on the front lines of this fight for
01:05so many years. We have Majority Leader Sean Abreu who is here also the chair of the
01:11City Council's Transportation Committee. We have council member and former
01:14assembly colleague Harvey Epstein who is here. The chair on the committee on
01:19consumer and worker protection we have council member Sandy Nurse who is here. If
01:25ever you need a public bathroom and you find one you should thank Sandy. And we
01:29have council member Jen Gutierrez who is here. One of the foremost voices and
01:35fighters for universal child care this city has ever known. And it is a pleasure
01:40because we are also finally joined by someone who once knew this building then
01:46was the controller and soon will be a congressman from our city, Brad Lander.
01:54Now two months ago Tony Hsu the CEO of DoorDash gave business owners a piece of
02:00advice. A CEO he said has to take the greedy algorithm and keep going all the way to
02:08see if there is more. In computer science a greedy algorithm is one that makes the
02:13most optimized best short-term outcome choice at every step and never weighs the
02:20consequences. New York City and the tens of thousands of delivery workers who
02:24call our city home have reckoned with greed as a business model for far too long.
02:30Every day in heat, in snow, and in rain delivery workers carry goods and food to
02:37every corner of the city. Early morning egg sandwiches, late night lo mein, and the
02:42emergency Pepto-Bismol that could not have come sooner. Thousands of them deliver for
02:48DoorDash and thousands of them have felt the human cost of the greedy algorithm.
02:54For years DoorDash failed to count every hour worked by delivery workers. This was
03:00not a rounding error or an accidental mistake. In 2023 when the city began
03:06enforcing a minimum pay rate for delivery workers, DoorDash left time out of the
03:12account, time on canceled trips, and trips that crossed city limits. Investigators at
03:18our incredible Department of Consumer and Worker Protection went through terabytes of
03:23DoorDash's own data. After analyzing 152 million payments and 110 million hours of
03:31work, they arrived at a staggering conclusion. DoorDash had underpaid more than 260,000 delivery workers across New
03:41York City between April of 2022 and June of 2026, often in violation of the minimum pay rate.
03:50Today, after years of corporate greed and impunity, we are holding DoorDash to account.
03:58I am proud to announce that DoorDash will pay more than $131 million, the largest settlement for food
04:07delivery workers ever secured in American municipal history, and a landmark win for
04:13those who have been mistreated and abused for years with nowhere to turn.
04:18City Hall will not sit idly by while a megacorporation that made nearly a billion dollars in profits last
04:24year rips off the working people who keep our city moving.
04:28Thanks to the work of DCWP, DoorDash will now have to pay more than $115 million directly to more than
04:36260,000
04:38delivery workers. No worker will have to file a claim or submit evidence. Our administration has
04:45already identified who is owed, and in late October, workers will receive an email detailing their exact
04:52amount. But we know accountability does not end when a check clears. That is why, as the Deputy Mayor
04:59said, for three years, DoorDash must also send DCWP detailed data every month to check compliance on
05:08minimum pay, maximum distance, trip disclosures, and pay and trip and tip transparency. To ensure those
05:16numbers are accurate, we are relying on the people who know this work best, the workers that
05:22themselves. As you have heard, the Workers' Justice Project and the Workers' Algorithm Observatory
05:27are engineering software that lets delivery workers record the DoorDash app and share it directly
05:33with the city. For the first time, workers will have the power to crowdsource data and investigate
05:40the black box algorithms that dictate their schedules and pay. DoorDash cannot prevent or penalize
05:47a worker for using this tool. And if DoorDash tries, we will fast-track any retaliation case
05:53to get that worker reinstated. Today's win builds on the work we have been doing since January to ensure
06:00that every delivery worker is paid what they are owed. That includes a settlement of more than $5 million in
06:06back pay and penalties from Uber Eats, Hungry Panda, and Fantuan, and more than $104 million won in additional tips.
06:13To every delivery worker, check your email in late October at the address you last used with DoorDash.
06:20If you have questions about what you are rightfully owed, go to nyc.gov slash DoorDash. And to any
06:26corporation that has built a business model on greedy algorithms and worker exploitation, consider this your
06:33notice. If you keep trying to rip off New Yorkers, we will be happy to make history again. This is
06:40New York City,
06:40where hard work pays, and greed will cost you. Thank you.
06:51And now with that, if you will please join me in welcoming someone without whom we would not be
06:57able to stand here today, our Commissioner of DCWP, Sam Levine.
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