00:00Sa patuloy na pag-usbong ng teknolohiya, isa sa mga nauuso at mas lumalaga na pa yung AI chatbots.
00:06Pero ano nga ba ang role nito sa ating araw-araw na buhay, lalo na pagdating sa mental health?
00:11Panuorin po natin ito.
00:14Sa teknolohiya, isa sa mga pinakamalaking usap-usapan ngayon ng Artificial Intelligence o AI.
00:21Kasama rito ang AI chatbot na maaring makatulong sa ilang tao sa paghanap ng informasyon,
00:27pag-proseso ng ideya o maging pakikipag-usap.
00:30Pero kapag emosyon at mental health na ang usapan, may hangganan bang dapat itakda?
00:35Bagamat maari itong maging support system, may mga panganib din kapag sumobra o naging dependent dito.
00:41Kaya ang tanong, nakabubuti ba talaga ang paghingi ng payo sa AI chatbot?
00:47Sa tulong ng isang eksperto, aalamin natin ang sagot sa tanong na ito dito lang sa Rise and Shine Pilipinas.
00:56At para po mas maunawaan natin ito at mabigyan tayo ng tamang gabay sa paggamit ng AI chatbots para sa
01:02ating mental health,
01:03makakasama natin si Dr. Catherine Tan.
01:05Good morning, Doc, and welcome back to Rise and Shine Pilipinas.
01:10Good morning, good morning, attorney. Good morning, Joshua.
01:13Good morning sa ating mga ka-RSV. Thank you for having me again.
01:17Good morning, Doc, and thanks for joining us this early morning.
01:19Ito po, Doc, mas marami ng tao ang gumagamit ng AI chatbots para magtanong, maglabas ng hinahing, ng kanilang mga
01:28iniisip,
01:28or ipahayag yung kanilang mga naramdaman.
01:31From a mental health perspective, paano po ba ito maaari makatulong?
01:39So, with the use of AI, mga AI, actually, it's a very helpful tool.
01:45So, we can consider na yung AI as parang a tool inside our mental health toolbox.
01:52So, maaari itong magamit para to organize your thoughts, to express yourself, to write things down.
02:00In some sort of way, it feels like journaling na din sometimes.
02:04Pwede rin siya makatulong sa, ano eh, yung mga first aid, in terms of like, mga relaxation techniques, mga grounding
02:15techniques.
02:17So, there are benefits naman when it comes to using AI.
02:21Doc, actually, ang dami kong kilala, Joshua, na gumagamit ng AI for mental health, whether bata or matanda.
02:28Kasi nga, one advantage of AI is it's accessible.
02:31Basta meron kang telepono, or may computer ka, magagamit mo siya.
02:35Now, Doc, for someone experiencing stress, ano po ba yung potential benefit ng pagkakaroon ng ganitong tool na
02:41madaling kausapin, no? Hindi mo na kailangan, kumbaga, magpa-appointment.
02:46Ganyan. O kaya, ang mga istorbo ng kaibigan.
02:49Ganyan. Doc?
02:51So, yes, attorney and Joshua.
02:54So, yung benefit when it comes to AI.
02:58So, immediately nandun siya.
02:59So, nandun yung accessibility niya.
03:01And then, nandun din yung mas comfortable yung person to express him or herself using AI.
03:09So, readily available.
03:10So, like you pointed out, then, may mga, ano, limitations when it comes to directly going to a mental health
03:18professional.
03:19Pero, it means this does not replace seeking help from a mental health professional.
03:27So, pwede at first, in case you want to organize your thoughts, in case you want to, like, write things
03:34down
03:34so that you can see an overview of what is going on in your life, your way of expressing yourself,
03:41your way of trying to do yung mga coping skills.
03:46So, yeah, lalo na with accessibility, it's like, it's very, I would say it's very useful to use AI.
03:53Pero, like pointed out, then, everything is, ano, kailangan in moderation.
03:58And then, we have to use those yung mga tools na ito properly.
04:02Okay. So, Doc, in relation dun sa nabanggit mo na it will not replace a mental health professional
04:07and at the same time, limitations, ano po ba yung mga bagay na hindi kayang gawin ng AI
04:13na kayang gawin ng isang trained professional para po dun sa mga ka-RSP natin na kailangan ng mental health
04:20assistance?
04:20Yeah. Okay. So, Joshua, yung limitations din ng AI, kasi, oh, first and foremost, pag sa mental health professional,
04:30siyempre, we are accountable and responsible, so well-being ng mga patient natin.
04:34So, there is a degree of credibility. Aside from that, as a mental health professional,
04:41we don't just see ano yung point of view of the patient, we see the entire picture.
04:47So, we have to consider yung mga physical conditions, yung mga childhood history, social history,
04:57yung family history, yung mga even to the level of the possibility of genetics as part of the factor.
05:04So, it's an overview of everything.
05:08And there are times that we also have to give the, we have to ask the appropriate questions.
05:16rather than, if you are using yung AI, yung, you tend to express yourself in just one point of view.
05:26So, kailangan, ano eh, it's a holistic point of view when it comes to yung pag-assess ng mental health
05:34professionals.
05:35And at the same time, AI will never replace yung human connection that you have with your therapist.
05:43Yes.
05:44That rapport that you're able to build.
05:47And then, there would also be that level of empathy.
05:51So, what you are talking to is an algorithm.
05:54So, kahit AI can be a good tool, again, one of the tools in a mental health toolbox,
06:03but definitely, the algorithm cannot replace yung the care that is given by a mental health professional.
06:13Doc, what I got from what you said, isa sa mga concerns in using AI is yung kapag hindi holistic
06:19yung POV
06:20or yung point of view na kinokommunicate mo sa AI tool.
06:24But apart from that, ano pa po ba yung mga concerns or yung mga aspects na concerning sa paggamit ng
06:29AI for emotional support?
06:34Oh, another problem that possibly could happen is pag sobrang dependent na tayo when it comes to AI.
06:42So, pag the AI tool is being used excessively to the point, instead of building more connection with other people,
06:51being able to function into the outside world, parang mas nagwi-withdraw yung patient kasi siya ay nagre-relye on
07:01AI.
07:01So, that's something that can also be detrimental.
07:04Kaya overall naman, if anything is used excessively, ano, it's not exactly a good thing.
07:12And then, at the same time din, AI may not necessarily be yung 100% correct.
07:18Ang importante din is, we have to be able to verify the information that is given pa rin eh.
07:26So, it's not a matter din of pag sinabi ng AI that is 100% true for already.
07:32We have to also practice discernment and verify yung mga sources of information na kukuha sa AI.
07:40So, there are still some checkpoints that need to be done.
07:45Pero, if the person, dahil may tinagdadaanan siya, has difficulty practicing discernment and identifying those points na kailangan ma-check
07:59pa niya,
07:59that can be a source of problem possibly then and then later on as well.
08:06Okay. So, Doc, ito, panghuli na lamang po, perhaps you can give tips sa ating mga ka-RSP, mensahe po
08:13sa ating mga kababayan sa tamang paggamit ng AI chatbot.
08:17At pahabol ko lang, Doc, is this advisable na gamitin ng mga kabataan o mas maganda pa rin na maghanap
08:23ng medical trained professional or mental trained professional?
08:29Okay. So, when using yung AI, yes, it's still useful naman din. Ako personally, I am also, I use AI
08:39din.
08:39So, at the beginning, it can be useful for yung nga, yung mga relaxation techniques, mga grounding techniques,
08:48if you want to organize your thoughts, if you want to, like, talk about initially what is going on.
08:56And then, you know what, it can also be useful in preparing for your session when it comes to seeing
09:02a mental health professional.
09:04Pero, like I pointed out, AI cannot replace the credibility, the responsibility, the accountability,
09:13and the holistic point of view of a mental health professional.
09:18So, overall, for everyone out there, AI can be used for learning, for preparing, for understanding,
09:28but definitely, it cannot replace a mental health professional care.
09:33Ayan. Thank you, Doc.
09:34Na idagdag ko lang, Joshua, actually, it would be a disservice kung hindi ko sasabihin.
09:37From the National Privacy Commission, yung mental information po natin o health information ay sensitive information.
09:43So, lagi tayong mag-iingat sa nilalagay natin sa AI tool dahil it could lead to profiling.
09:49So, with that, Doc, maraming maraming salamat po sa pagbigay ng isang mahal,
09:54halagang impormasyon tungkol po sa paggamit ng AI tool for emotional support.
09:58Thank you, Doc.
09:58Thanks, Doc.
10:00You're welcome.
