00:00you're not moving. The fact that we connected that way, everything is good. You're not going
00:03to fumble. And so my main focus for you, for your, for your telemarketers, inbound, outbound,
00:10for entrepreneurs, there's always that like Luke Skywalker, one shot, little hole blew up a whole
00:14thing. Achilles heel, a match can do an incendio, can bring it down, right? Little things, a little
00:21bit of snow can be a snowball, but think of this chain reaction. And so my thing is, instead of
00:27analyzing your script or the list or the contract, the prices, your main thing is what you learned
00:32in kindergarten, be nice to somebody and know their name and sit down with them. And if you can
00:37reduce all of that, then at least you have a really good chance from an educated point of view,
00:43having them make a decision because it's as pure as pure can be. And I always try to get there
00:48as
00:48quickly as possible. And by doing those positive escalations, by doing the due diligence, I have
00:54taken us from a 10 to about a two.
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