00:00Talking you're not. Let me tell you this. I just went over with him the dates.
00:04And I said, don't speak. I said, is all of that correct?
00:09No.
00:09And you said, you want me to play back the tape? You said correct.
00:12The dates are not correct. The facts are correct. The dates are not correct.
00:16He called three days after he booked.
00:18Correct.
00:18I have no cancellation.
00:18Just a second.
00:19No cancellation policy.
00:20Hey, I'm speaking.
00:21No cancellation policy.
00:23I don't, I don't give a rat's behind about what you're going to show me.
00:28I'm not giving you another penny, not another penny.
00:32If the money went back into your account.
00:34Because he was wrong. That's why he dropped the dispute.
00:36No, let me tell you something. If I was in business.
00:38Why did he drop the dispute?
00:39If you're going to talk over me, I'm going to throw you out of here.
00:41Why did he drop the dispute would be my question.
00:43Just a second. If you're going to try to talk over me.
00:45Yes, ma'am.
00:46I'm going to throw you out.
00:47Yes, ma'am.
00:47It would be my pleasure anyway.
