00:00Two technological failures in six days. What's wrong with El Dorado's systems?
00:04This Tuesday, November 10, OPAIN, the airport operator, reported a failure in the check-in and boarding servers.
00:10the airlines and Veripax, which checks boarding passes.
00:14Boarding passes are issued manually and checked manually at dock entrances, so there may be
00:19delays.
00:20OPAIN assures that navigation, traffic control, and migration are not affected, and has not said when.
00:27Service will be restored.
00:28Six days earlier, on November 4, the failure was in air traffic control.
00:32According to the Association of Controllers, ACDECTA, the screens at the Bogotá Control Center stopped displaying aircraft during
00:39about an hour and a half.
00:41A source involved in the operation told the viewer, "No trace was visible."
00:45The cause?
00:46Before a technical panel of the Attorney General's Office, the civil aviation authority said that it was not the radars, but a software unavailability.
00:53Aircon and Com, from Indra, acquired in 2013.
00:56He acknowledged that it is obsolete and that he plans to sign the contract to renew it before the end of the year, with the start date set for [date missing].
01:03January 2nd.
01:04But a technical report from the same civil aviation authority indicated something else: a degradation of the control center network.
01:09while telecommunications personnel were conducting tests that, according to the document, were not coordinated with the operation.
01:16In summary, in less than a week there have been two separate failures in different systems.
01:21The first one affected the information received by controllers, the most recent one the processes of attending to travelers.
01:27The proximity between the two incidents once again raises questions about the state of El Dorado's technological infrastructure.
01:32and the need to ensure that their systems operate reliably.
01:36For now, the Civil Aeronautics Authority will meet with Indra this week, and the Attorney General's Office has opened a preventative investigation to monitor the
01:43commitments.
01:46Indra and Labir January 6
