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United Airlines will restrict AI bots' access to its digital platforms, citing data security and regulatory concerns.

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00:00It's Benzinga, bringing Wall Street to Main Street.
00:02United Airlines said Wednesday it will restrict AI bots' access to its digital platforms,
00:08citing data security concerns, according to CNBC.
00:11The airline warned that sharing account credentials with third-party AI assistants
00:16could expose sensitive information and lead to unintended purchases,
00:20account changes, or unauthorized use of frequent flyer miles.
00:24United also cited regulatory risks involving automated flight check-ins,
00:28which require passengers to acknowledge prohibited items.
00:32The carrier plans to restrict access through its digital platforms, travel agencies, and aggregators.
00:38Companies are taking different approaches to AI agents capable of booking travel and performing other tasks.
00:43Amazon has blocked Meta's AI agent Muse, while Walmart has partnered with it.
00:48Expedia and Booking are working with OpenAI.
00:51For all things money, visit Benzinga.com.
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