00:00 The Energy Regulatory Commission or ERC launched a new information technology system today.
00:07 The system is called ERC Lingkod. It is made with the help of USAID.
00:14 In addition to this, it has accessibility and transparency that is serviced by ERC.
00:21 With the help of ERC Lingkod, the consumer complaints ticketing system, online filing application system, billing and revenue system, and others are available online.
00:34 Energy Secretary Rafael Otilia will help the program to improve the energy regulation in the Philippines
00:42 and to encourage investors to invest in the industry.
00:49 It is therefore imperative for the Commission to adopt a new paradigm in regulating the power sector.
00:58 One that optimizes the utilization of digital tools.
01:02 Hence, this digital transformation journey begins with ERC Lingkod.
01:07 You can be assured that in the case of the Department of Energy, we will be fully supportive of your efforts.
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