00:00For all the details on what happened to me regarding my injury, we're pushing 100 hours plus of video now.
00:07YouTube channel My Medical Nightmare.
00:09Today we're going to talk about paid placement, team players, and the cult of personality.
00:16And Xperity is a company that fakes it until they makes it.
00:19If you do internet searches, own this company, Xperity and their wealthy corporate staff are routinely in the running for various awards and honors.
00:32And many of these are not down to any legitimate achievements or professional accomplishments.
00:39Xperity is backed by very large and old banks in the United States, including the Warburgs.
00:47And what they and their partners do is they're working with so much money and have considerable clout in business that they pay prestigious media organizations to devote coverage to their corporate efforts.
01:03A case in point today, I'll cite this article on Forbes.com.
01:10This is the website of the prestigious American Business Magazine, published December 4, 2025.
01:18The title is The Unexpected Disruptor, Urgent Care is Rewriting Healthcare's Rules.
01:24He searched the name of Xperity Chief Executive Officer Dr. David Stern.
01:30You'll see that he's a former member of the Forbes Business Council.
01:35If you look into this group, these members pay a substantial membership charge to the magazine website.
01:46One thing that they get in exchange for an annual fee, which ranges between $2,700 to $6,800 annually, is Forbes will consider writing articles about their companies.
02:04All right, so now let's talk about the reality.
02:07And this is an online review written by an employee of Xperity posted to the Indeed.com website.
02:18And the date is November 7, 2025.
02:22Claims to be a master biller.
02:24Their review is entitled,
02:26Sounded Too Good to Be True, and It Was.
02:29Quoting,
02:30Xperity presents itself as positive and progressive, but the day-to-day culture does not always match the slogans.
02:40The environment is extremely structured with strict processes that leave little room for individual learning styles or honest feedback.
02:52Training feels more like a test than support.
02:54The same people who teach you also evaluate you, and that dynamic can create a sense of pressure and second-guessing.
03:06Many new hires feel lost, but stay quiet, because speaking up can be mistaken for not being a team player.
03:16The truth is simple.
03:17If you fit the mold, you'll thrive.
03:20If you ask too many questions, challenge outdated steps, or think independently, you'll stand out, and not in a good way.
03:29This company has great potential, but it needs to start listening to the people doing the work.
03:36Proceed with awareness and protect your peace.
03:39According to their press release,
03:41Xperity was formed through the combination of Practice Velocity and DocuTap,
03:46It provides technology solutions to more than 5,700 urgent care practices across the United States.
03:55What's interesting is that figure has been changed in their newer press releases after 2022.
04:04They now don't name the number of practices that they're involved with,
04:08but simply state over 50% of the U.S. urgent care market runs on Xperity solutions.
04:16So they do EMR and Practice Management, SAAS solutions, patient engagement technology, e-registration,
04:24over-read services, employee portal for occupational medicine, referral management,
04:30revenue cycle management services, and analytics.
04:35Owned by GTCR since 2022, March.
04:40I found out about Xperity when I had an x-ray done at an American Family Care AFC Urgent Care Clinic
04:50in Birmingham, Alabama in 2019.
04:54That's Anna Maria Agni, M-D-D-A-B-R.
04:57She wrote, no injuries appeared in the images.
05:00I got the images, and I'll put them in this video again,
05:04and you can see that I have a translucent anomaly beneath my skull in the area of the first, second vertebrae,
05:11about three or four inches in diameter here.
05:16I later found out I had broken the underside of my skull,
05:19and I almost died from this injury.
05:21Again, I was told no injury appeared.
05:23I called the number that appeared below this doctor's name in the urgent care medical records I obtained,
05:31and it led to this company, Xperity.
05:35I had a lot of problems dealing with Xperity.
05:39They are not responsible or accountable professionally.
05:42That's my experience.
05:44Their employees engage in social engineering tactics, as was in my case.
05:49Yeah, the profile of this company, extremely suspicious.
05:53You'll see here they advertise,
05:56meet us in Vegas, as in the gambling capital of the United States, Las Vegas, Nevada.
06:03Let's meet at the UCA annual convention, April 30 through May 4 at Caesars Palace booth, 301.
06:10Place your bets on Xperity.
06:12So here they associate themselves with luck or being winners at games of chance.
06:18Not something that you can afford if you're a patient looking for health care.
06:23You don't want these type of games being played with your well-being.
06:27I will suggest you visit the website Indeed.com.
06:32There you will find many reviews of employees, of businesses, and companies.
06:40Just type in the hospital or medical network that you frequent, and you may be surprised at what you see.
06:49All right.
06:49So in my own case, my own issues were never resolved.
06:53I contacted the CEO of Xperity.
06:57You can go hear those phone calls at the video channel.
07:00Dr. David Stern, MD.
07:02The AFC, American Family Care Urgent Care Clinic, where I had the x-ray done.
07:08I tried to contact them with getting Xperity to make their errors right, and they reneged on that.
07:17They would not correct these issues.
07:20But interestingly, they know what happened to me, and I believe they still have a partnership with Xperity.
07:27So if you go to AFC Urgent Care and had a feeling you got a wrong diagnosis, you might want to go back and look at your records also.
07:38I took my issues to the Alabama Board of Medical Examiners and filed complaints regarding these issues.
07:46They would not help me get this matter corrected.
07:49My complaints were thrown out.
07:51They're lazy.
07:51I found out a state of Alabama licensed medical doctor, Christopher Blake Thomas, MD, who was supposed to be supervising this x-ray in my examination by Nurse Kimberly Kelly.
08:06This doctor was answering the telephone at an AFC, American Family Care Urgent Care, using a false name, claiming he was an office manager,
08:18and not revealing the fact that he was, in fact, a doctor.
08:21If you're out there and you're looking into problems involving Xperity, please investigate further.
08:31They've apparently gotten away with many, many offenses and transgressions against multiple parties, clients, associates, etc.
