00:00Closing and deleting your Shopify account requires completing a few specific steps from your desktop admin dashboard.
00:06You must be logged in as the store owner to complete this process.
00:10Before you begin, settle outstanding bills.
00:14Make sure you pay any pending charges on your account, as Shopify will issue a final bill for any usage
00:19prior to cancellation.
00:21Export your data.
00:22Download any important reports, customer lists, or product data, as you won't have full access to the admin panel once
00:28it is closed.
00:30Consider third-party apps.
00:31To avoid accidental future charges, consider deleting active paid apps from your store before cancelling your plan.
00:37Step-by-step deactivation.
00:39Log in to your Shopify admin dashboard using your store owner credentials.
00:43Click on Settings located at the bottom left corner of the home screen.
00:46Select Plan from the menu options.
00:48Click Cancel Plan or Cancel Trial if you are still in a trial period.
00:52Review the information or propose alternatives, then click Cancel Plan or deactivate store to proceed.
00:58Select a reason for closing your store from the drop-down menu and click Continue.
01:02Enter your account password to confirm your identity.
01:05Click Close.
01:05Plan or deactivate store to permanently shut down the store.
01:09Once completed, you will receive a confirmation screen and your store data would be deactivated.
01:15ECO on Agency.
01:17How to Deactivate Shopify Store.
01:19The 2026 Guide.
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