00:00Besetting your laptop clears out data, fixes stubborn performance issues, and gives you a fresh start.
00:05The steps depend on whether you are using Windows or a Mac.
00:08Windows, Windows 10 and 11.
00:10Black up your files.
00:11Save any important photos, documents, or passwords to an external drive or cloud storage like OneDrive or Google Drive.
00:17Resetting can wipe everything.
00:19Plug in your laptop.
00:20Ensure your laptop is plugged into a power source so it doesn't accidentally shut down mid-reset.
00:25Open settings.
00:26Press the Windows key plus I on your keyboard.
00:28Or click the Start menu and select Settings.
00:30Navigate to Recovery.
00:32In Windows 11, go to System, then Recovery.
00:35In Windows 10, go to Update and Security, then Recovery.
00:39Click the Reset.
00:40Find Reset This PC and click Reset PC.
00:43Choose your preference.
00:44Select Keep My Files removes apps and settings but keeps personal files.
00:48Or remove everything wipes the drive completely clean.
00:51Best if you are selling or recycling it.
00:53Select Reinstallation Type.
00:55Choose between Cloud Download, downloads fresh system files, requires internet or local reinstall, uses files already on your device.
01:03Confirm and run.
01:04Follow the on-screen prompts and click Reset.
01:06Your laptop will restart and take anywhere from 20 minutes to over an hour to complete.
01:10Mac, Mac OS.
01:11Back up your Mac, use Time Machine or Manual Cloud backups to secure your files before erasing.
01:16Shut down your Mac, go to the Apple menu, Apple, and select Shut Down.
01:21Open Recovery Mode.
01:22Apple Silicon M1, M2, M3, M3, M4.
01:26Press and hold the Power button until you see Loading Startup Options.
01:29Click the Gear icon labeled Options, then click Continue.
01:33Intel-based Macs press and hold Command Text CM$R immediately after turning on your Mac until you see the
01:38Apple logo or a spinning globe.
01:40Piscouple.
01:41Open Disk Utility.
01:42Select Disk Utility from the Recovery window and click Continue.
01:46Erase the hard drive, select your main drive, usually named Macintosh HD in the sidebar.
01:51Click the Erase button at the top, choose APFS as the format, and confirm Erase.
01:56Reinstall Mac OS.
01:58Quit Disk Utility to return to the main recovery utility window, then select Reinstall Mac OS and follow the prompts
02:04to install a fresh copy of the operating system.
02:06And that's the full picture.
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