00:02Several witnesses heard a loud crash when the incident occurred, with emergency services
00:07describing a scene of chaos and confusion when they arrived.
00:10The car remains deep inside the building, which houses a massage and day spa business
00:15and sits across from Coolum & Court Shopping Centre in Canberra South.
00:20Ambulance personnel have treated five people, with all transported to the Canberra Hospital.
00:24Two are in a serious but stable condition, one in a stable condition, and another two have minor injuries.
00:31Police have confirmed that the driver of the car was an 84-year-old woman
00:35who has tested negative to drugs and alcohol and is assisting with their enquiries.
00:41Emergency workers have emphasised that the consequences of the incident could have been far worse.
00:46The mechanism of the injury is about as bad as it gets, and it's frankly astounding that the injuries weren't
00:56more severe than what they are.
00:58Authorities say that no fuel or other hazardous materials were spilled in the incident.
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