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00:02Microsoft suffered a widespread outage Thursday that disrupted Microsoft 365, Outlook, and Teams across multiple regions, according to CNBC.
00:13About 130,000 users reported Outlook issues to DownDetector shortly after the outage began.
00:19Microsoft initially attributed the connectivity problems to elevated infrastructure loads.
00:24The company later determined that unexpectedly unavailable servers strained the remaining infrastructure.
00:30Some servers also failed automated health checks.
00:34Microsoft said it had taken steps to prevent additional servers from being affected.
00:38By 4 p.m., an alternative health check method had restored some servers.
00:43Amazon Web Services and Google users also reported issues, although Amazon said its services were operating normally.
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