00:00Alright, sock puppets are now defending Birmingham, Alabama-based radiology group, Vulcan Imaging Associates.
00:07For those who are not familiar with the vernacular, a sock puppet account is basically we're talking about a fake
00:14review.
00:15This is likely someone who is associated in some way with Vulcan.
00:22It's really easy to tell looking at this, an account with one review posted and one photo, probably a brand
00:31new account made specifically for the purpose of creating this review.
00:37Another easy tell is the language.
00:40If you look up this company, overwhelmingly, patient after patient, customer after customer, has negative dealings and experience with them.
00:50So you see one, if it's this profile, and it reads in this fashion, okay, you're talking about huge red
00:58flags going up.
00:59They write, I am grateful for an imaging company that runs efficiently.
01:03Amazing how patients never complain when Vulcan Imaging is quickly diagnosing their health issues.
01:11But when the $125 bill hits, they are up in arms.
01:16My father recently had his scans read by Vulcan, and it was ran with utmost professionalism.
01:23People need to begin questioning their insurance providers that are full of C-suite execs, not the front line of
01:33defense docs that are quickly diagnosing their medical conditions.
01:38I put my own experience as a patient customer dealing with their doctors versus this one, probably 20-something hours
01:47of video on this that you should go and read up on.
01:52If you want to know the truth of dealing with them.
01:54I'm sorry.
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