00:00Recovering an email account using a phone number depends on whether you forgot your password or your email address, username.
00:05The steps below cover the most common provider, Google Gmail.
00:09Scenario 1. You know your email address but forgot your password.
00:12Go to the official Google Account Recovery page, enter your email address and click Next.
00:16When prompted to enter your password, click Try Another Way.
00:19Choose the option to send a verification code via text message, SMS, or phone call to your linked phone number.
00:25Check your phone for the verification code sent by Google, type the code into the recovery screen, and click Next.
00:30Enter and confirm a new strong password.
00:33Scenario 2. You forgot your email address, username, but have your phone number.
00:37Go to the Google Account Recovery page, click on Forgot Email, located right under the email input box.
00:43Enter your recovery phone number or recovery email address.
00:46Enter the first and last name associated with your Google account. Click Next.
00:50Choose to send a verification code to your phone number via text or call.
00:55Enter the code received on your phone and click Next.
00:58Google will display a list of account usernames matching that name and phone number.
01:03Select your account and log in.
01:05Google Workspace Help.
01:07Recovering administrator access to your account.
01:10Skip the previous prompt.
01:12And that's the full picture.
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01:16One clear answer every day.
01:18See you in the next one.
01:19.
