00:00Sir?
00:03Whoa, excuse me.
00:06Just making sure you're comfortable. That's what I'm here for.
00:09I'm Louis, and I'll be taking care of you ladies today.
00:12Right. Thank you.
00:14It's a long flight. It's always nice to have good company up front.
00:18We're fine. Thanks.
00:20Well, can I start you off with something?
00:22Champagne. We've got a very decent Pierre Joet today.
00:25Just, um, some sparkling water for me. Thank you.
00:28Um, same.
00:30Just water? On a Friday?
00:33You ladies sure I can't talk you into something a little better?
00:36Quite sure.
00:38Fair enough. I'll be back.
00:41Girl, he just put his hands on you.
00:43I know.
00:45Alright, so we got some waters here for you.
00:49So, where are you two headed?
00:53You know where we're going. It's on the ticket.
00:55I know, but, I mean, once you land, are you going for work or?
01:01Work, yeah.
01:02Work, cool. Both of you?
01:03Yes. The both of us.
01:06First class, Friday afternoon, two very put together women.
01:10I'm not sure I believe that.
01:12You don't have to believe it's true. It still is.
01:14So, what kind of work do you all do?
01:19The kind of work that takes us places.
01:21You know, I like you. You're funny.
01:24I wasn't joking.
01:26You know you have a great smile. Has anyone ever told you that?
01:30Yeah, many people.
01:32I bet.
01:33Usually people I've met before, though.
01:35Hey.
01:36Well, my name's Louis. Now you've met me.
01:38So, I have.
01:41Hey, hon. Let me know if the temperature is okay up here.
01:44Cause, um, some people find it cool.
01:46Okay, don't touch me.
01:49Whoa.
01:51Sorry.
01:51Since you've walked over here, you've put your hands on my shoulders,
01:54reached over my head, and just now you touched me when I didn't ask.
01:58So, stop.
01:59I'm just being attentive, okay? That's my job.
02:02The job is to bring us the things we asked for.
02:05We haven't asked for you to touch us.
02:07You're taking this completely out of context.
02:10The context is that you've touched me without permission,
02:12and now you are telling me that I'm wrong about it.
02:15That's the context.
02:17I'm not saying you're wrong, honey. I'm saying...
02:19She said stop.
02:20So, stop.
02:29God.
02:31Whew.
02:33Lindsay, two women and two A and two B?
02:37Complete overreaction.
02:39To what?
02:40I adjusted her vent, maybe touched her arm barely,
02:44while I was talking to her.
02:46Now, apparently, I'm some kind of predator.
02:48Well, she told you not to touch her.
02:51In the most dramatic way possible, yes.
02:54And then what?
02:55I explained to her that I was just being friendly.
02:59I mean, I was speaking slowly, I was being polite,
03:01and she just didn't want to hear it.
03:03Did she need the explanation?
03:05Yes, because she was acting like...
03:08She told you to stop touching her, and you explained to her why she was wrong?
03:12No.
03:13I explained to her what I was doing.
03:16She knew what you were doing.
03:18That was the problem.
03:20Oh, come on.
03:21Lewis, I've watched you work in this aisle.
03:23I know what you think friendly means.
03:25I've had to clean up after it.
03:27What?
03:28I don't even know what that means.
03:29Nothing has ever happened.
03:31Nobody has ever actually complained.
03:33Not to you.
03:34Oh, come on.
03:35They're uptight, okay?
03:37They'll have forgotten about it by cruising altitude.
03:39Say that again?
03:41I said that they'll have moved on by...
03:43They won't.
03:44And even if they did, that doesn't make it okay.
03:47You're treating this like it was some big incident.
03:49It wasn't.
03:50Touching a passenger without consent and then arguing when she tells you to stop is an incident.
03:57Yes.
03:58You're being kinda dramatic.
04:00I'm gonna go check on them.
04:02Excuse me.
04:05That's not in the schedule.
04:09Hi.
04:10I'm Lindsay.
04:12I really want to apologize for what happened earlier.
04:14It was not acceptable, and it's not how this crew is supposed to operate.
04:19Thank you for saying that.
04:20I heard most of it from the back.
04:22I really should have come sooner.
04:23Has this happened before with him?
04:26I've had to manage the aftermath, yes.
04:29Right.
04:30And nothing's been done about it?
04:32Not so far.
04:34Helpful.
04:34I know.
04:35I'm really sorry.
04:36Is there anything that I can get you?
04:38Yeah.
04:39Another sparkling water.
04:41Thank you, Lindsay.
04:42Same.
04:44Well, this is gonna sound strange, but have I seen you before?
04:51Not today, but before.
04:53Um...
04:54You might have.
04:55I'm Georgina Hale.
04:57Co-CEO of the airline.
05:00Huh.
05:01And I'm Erin Marsh.
05:02Forbes list for years running.
05:04They seem to enjoy it more than I do.
05:08Right.
05:09Okay.
05:10I'd like to keep this between us for the moment.
05:12I want to see how he behaves when, uh, he thinks nothing's changed.
05:17He'll come back.
05:18He always comes back.
05:20Good.
05:20So I just act normal?
05:23Completely normal.
05:25Understood.
05:34All right, ladies.
05:36Are we all good up here, or do you need anything?
05:39We're fine.
05:40Cool.
05:41Well, I just wanted to check in, make sure there were, you know, no kind of hard feelings
05:45from before.
05:47Where they're supposed to be?
05:48No, I just want everyone to have a good flight.
05:50We're having a fight and flight.
05:51Good.
05:52Good.
05:53So, uh, where is it that you guys said you were going?
05:56We didn't.
05:57And, and what kind of work brings you out here?
05:59The usual kind.
06:00Which is?
06:02Meetings.
06:03Decisions.
06:03The sort of thing that happens when you run things.
06:06Run things.
06:08Right.
06:09Sorry.
06:09Is something funny about that?
06:11No.
06:11Not at all.
06:12I just...
06:13You don't exactly look like the typical executive, if I'm being honest.
06:17And what does a typical executive look like to you?
06:21You know, stressed, distracted.
06:25You two seem too relaxed and too beautiful for all that.
06:29We're very capable of being relaxed and serious at the same time.
06:33Yeah, I'm sure.
06:34I was just saying, it's a compliment.
06:36You're saying we don't look like we belong in first class.
06:39No.
06:39Hey, hey.
06:40That's not what I said.
06:41That's what you meant.
06:42I meant you seem like fun ladies.
06:44Most of the suits up here are miserable.
06:47We're not here to be fun.
06:49There's nothing wrong with being a little fun, right?
06:51On a work trip?
06:52Even on a work trip.
06:53But do you say this to men?
06:56What?
06:56Do you tell male passengers to lighten up?
07:00Have a little fun?
07:01Or is that specifically for us?
07:03I talk to everyone.
07:04Do you genuinely believe the things you say to us?
07:07Or is it just something you do because you've always gotten away with it?
07:11I don't know what you think I'm doing.
07:13I think you're used to women in this cabin smiling at you because they don't want trouble at 30,000
07:21feet.
07:22And you've mistaken that for permission.
07:25This is completely unfair.
07:28Yes, I'm doing my job.
07:30I'm being personable.
07:31My job.
07:32Your job is to serve the cabin.
07:34We asked you twice to leave us alone.
07:36And I came back to check in.
07:38That's called good service.
07:40We've asked you to leave us alone three times.
07:42I'm just...
07:43Four times now.
07:45You know, in my experience, women in professional settings undermine themselves by not knowing how to accept that someone finds
07:52them interesting.
07:53I'm not the enemy here.
07:55I'm a friendly guy doing a friendly job and you're turning into something it isn't.
08:00You just gave us a speech about how professional women undermine themselves.
08:05Yeah.
08:05I'm trying to help you.
08:07On a plane.
08:08To two strangers.
08:10Who asked you to go away.
08:13Hey, I...
08:14I...
08:15Lewis.
08:15I have something that you need to hear.
08:18Lindsay, I'm in the middle of a conversation.
08:19I know.
08:20This won't take long.
08:22Georgina Hale.
08:23Co-CEO of this airline.
08:25And Aaron Marsh.
08:27Forbes list.
08:28Four years running.
08:30What?
08:31I don't...
08:31That's...
08:32What?
08:32That's not...
08:33Both of whom you've spent the last hour lecturing, touching without permission, and returning to harass after being told twice
08:42to stop.
08:43Yeah.
08:44I don't believe you.
08:51That's...
08:52That's us.
08:53Stop working immediately.
08:55Go to the rear of the aircraft and wait.
08:57When we land, someone will meet you at the gate.
08:59Your employment with this airline is terminated upon arrival.
09:03Whoa, whoa, whoa, whoa, whoa, whoa, whoa, whoa.
09:05Hold on, hold on.
09:06I was...
09:06I was just being friendly.
09:08I mean, come on.
09:09You can't fire someone for just being friendly.
09:11I'm not firing you for being friendly.
09:13I'm firing you for touching passengers without consent, ignoring repeated requests to stop,
09:20and delivering an unsolicited speech to two senior executives about why women undermine themselves.
09:25That's...
09:26That...
09:26Hold on.
09:27Hold on.
09:28Cause I was just making conversation.
09:30I'd stop while you're at least a little behind.
09:34No.
09:35I'll file a complaint.
09:37Cause I have rights, and HR will...
09:40HR reports to me.
09:41You're welcome to file.
09:43Now please go to the back of the plane.
09:46You knew about this?
09:48I did.
09:49And you didn't think to tell me?
09:52Nope.
09:53That's...
09:54The right call.
09:55Yes.
10:02Again, I am so sorry.
10:05Thank you for coming to us and doing the right thing when it would have been easier not to.
10:09I should have come sooner.
10:11You came.
10:11That matters.
10:12You were the only one on this crew today who actually did the job.
10:15I just didn't want to look back and feel like I did nothing.
10:19Effective immediately?
10:20You're promoted to head flight attendant.
10:23Salary adjustment to match?
10:24It'll be confirmed in writing when we land.
10:27Seriously?
10:28Seriously.
10:31I genuinely don't know what to say.
10:33How about you say you'll bring us more sparkling water?
10:37Right away.
10:42So...
10:43Eventful flight.
10:45They usually are.
10:46Girl, do you do this often?
10:48The undercover thing?
10:49Twice a year.
10:50Different routes.
10:51And it always ends like this?
10:53Not always.
10:54Sometimes it's worse.
10:55Wow.
10:56Um, well...
10:58At least the water's good.
11:01Cheers to that.
11:02I'll keep that through.
11:07Good job.
11:08Anyone ever champ vwee?
11:10Wow!
11:11Oh my God.
Comments