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An India Today undercover investigation by the Special Investigation Team's Nitin Jain exposes corruption within the food licensing process in Delhi. The sting reveals how food safety watchdogs allegedly demand excess money while assuring prospective cloud kitchen operators that hygiene lapses and inspection violations will be overlooked. When inquiring about the licensing procedure for setting up an online kitchen, investigators were quoted 50,000 rupees for a three-year period. However, official calculations indicate registration and annual fees should total 36,000 rupees, leaving an unexplained 14,000-rupee gap. On camera, an official dismisses concerns regarding pest control, mandatory medical certificates for workers, and dirty premises, suggesting medical certificates can easily be acquired from any doctor. The official instructs that part of the licensing payment be made online to generate a printout, while demanding the remaining amount be paid directly in cash.

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00:00So who's keeping a check on Delhi's food safety watchdogs?
00:03India Today's undercover investigation exposes troubling questions over food licensing process.
00:09After all, if this exists, then clearly somebody is not doing their job.
00:14What are they doing?
00:16It looks like asking for money to keep quiet.
00:20A 50,000 court, which is 14,000 above the norm by the government.
00:27That gap, that corrupt gap, is what our India Today investigation has unraveled.
00:37It questions the apparent assurances that hygiene lapses won't be a problem.
00:43Is food safety now taking a backseat for money?
00:47Well, not one, not two, but several officers that we spoke with, several restauranters that
00:54we spoke with seem to suggest this.
01:03Who ensures food safety norms are upheld across Delhi?
01:08What happens when those enforcing rules appear willing to look the other way?
01:13We have shown you the filth.
01:15Now let's show you the well-oiled scam that allows this to happen.
01:22On camera, for a cloud kitchen, quotations for 50,000 rupees for a license.
01:29And hygiene issues, don't worry, they'll just look the other way.
01:35We approached an official to inquire about the process of setting up an online food kitchen
01:41in Delhi.
01:42And immediately we're told, pay up 50,000 rupees.
02:07But the official's own calculation raises questions.
02:12He cites 15,000 rupees as a one-time registration fee and approximately 7,000 rupees annually.
02:21For three years, that adds up to 36,000 rupees.
02:25So why was 50,000 quoted?
02:29Where does the additional 14,000 rupees go?
02:33Is it part of government fee or fee-outside licensing process?
02:38Where does it go?
02:41What does the charge mean?
02:44How does it go?
02:44The charge is 15,000 rupees.
02:4615,000 rupees?
02:47The charge is the charge.
02:50It's the charge.
02:5015,000 rupees.
02:51How does it go?
02:53Only once.
02:53After one-time, the tax comes.
02:54It's only once.
02:55After one year, the tax comes from 6,100 rupees.
02:587,000 rupees?
02:59Yeah.
02:59For the tax comes from 5,700 rupees, 22,000 rupees.
03:02So what will it go?
03:037,000 rupees will be paid every year?
03:04This will be paid.
03:21But concerns go beyond money.
03:24When we flag the possibility of fines over poor hygiene, pest control,
03:29the official appears to brush aside the concerns by responding, no problem.
04:16And then the payment, we ask for the mode of payment, we are told online transaction for a certain sum,
04:26cash for the rest.
04:47A 50,000 rupee license court, an unexplained 14,000 rupees difference.
04:54The whole conversation only on money.
04:58No mention of hygiene or of following norms.
05:03A report by Special Investigation Team's Nitin Jain for India Today.
05:09A 50,000 rupee.

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